Privacy Policy

Effective date: September 29, 2026

This Privacy Policy explains how Two Peaks Fleet Services LLC ("we," "us," or "our") collects, uses and protects the information you provide when you visit our website, request service, or communicate with us by phone, text message or email. By using our website or providing your information, you agree to the practices described below.

1. Information we collect

We only collect information you choose to give us or that we need to provide our services. This may include:

• Contact details: your name, company, phone number and email address.
• Fleet information: vehicle types, fleet size, the service you need and any details you share with us.
• Basic website data: standard technical information such as pages visited and general device information.

2. How we use your information

• Respond to your requests and questions.
• Schedule, perform and follow up on service.
• Contact you by phone, text message or email about your service.
• Improve our website and customer service.

3. Text messaging (SMS) terms and consent

When you provide your phone number and agree to receive text messages from us, for example by texting us or giving us your consent in writing or by phone, you agree to receive text messages (SMS/MMS) from Two Peaks Fleet Services LLC about your fleet assessment, service scheduling, appointment reminders and service updates.

• Consent to receive text messages is not a condition of purchase.
• Message frequency varies based on your service and communication with us.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message. You will receive one confirmation message and no further texts unless you opt in again.
• For help, reply HELP or call us at (719) 460-1200.
• Carriers are not liable for delayed or undelivered messages.

4. No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How we share information

We do not sell, rent or trade your personal information. We share limited information only when necessary to:

• Work with trusted service providers who help us run our business, such as email, website hosting and scheduling tools, who are required to protect your information.
• Comply with the law, respond to legal requests, or protect our rights and safety.

6. Cookies and analytics

Our website may use basic cookies and analytics tools to understand how visitors use the site and to improve it. You can control or disable cookies in your browser settings.

7. Data security

We take reasonable steps to protect your information from unauthorized access, use or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

8. Your choices

You can contact us at any time to review, update or delete your personal information, or to opt out of communications. To stop text messages, reply STOP.

9. Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact us

Questions about this Privacy Policy or how we handle your information:

• Two Peaks Fleet Services LLC
• Phone / Text: (719) 460-1200
• Colorado Springs, CO